Call Center Security: How to Protect Employees and Customers
For many companies, call centers are the heartbeat of the business. So they require CSOs to strike a balance of physical and digital security measures for employees and customers alike.
» View Article
Call Center Security: How to Protect Employees and Customers
For many companies, call centers are the heartbeat of the business. So they require CSOs to strike a balance of physical and digital security measures for employees and customers alike.
» View Article
As a security manager for a large and growing call center here in the US, I found this article a reflection of some of my worst fears. Fortunately, security at our facilities is of utmost importance to the company and no report of security problems is ever ignored (to my knowledge). This is an excellent article, and one that is very often ignored. Thanks.
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