Industry View| Ira Winkler on Awareness Training

Awareness training is great when people can hurt only themselves. But when people can hurt others, stronger measures are required.

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Candy Alexander
Wed, 2008-07-02 16:33

As usual, Ira has once again put things into a brutally honest perspective, hitting the truth square on! And once again - I completely agree. The sad thing is the world is not ready to implement something like "secure your home PC or get off the Internet". It's the good ole "compliance" issue.

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Anonymous
Thu, 2008-07-03 06:11

Many good points there.

I like the analogy with the car. Secure it or take it off the road. Just one thing; Why do we HAVE to use the seat belt if we only hurt ourself when not using it? Maybe the government has gone too far in regulating our behaviour?

One important thing about awareness; it's not only about home users. It also applies to business users, and if the business owner can't afford a lot of technical fancy security solutions, awareness is what you have left. Then you must trust the users to do the right thing but unfortunately they have to option of doing the wrong thing - and you can't do anything about it.

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John B.
Mon, 2008-07-07 12:48

Are we talking about awareness training for the employees in our organizations, or EVERY Internet user on the planet? I'm primarily concerned about the employees in my company. If all employees are trained in CPR or the Hiemlich manuever it doesn't mean ALL of them would be able to save a life, but I'd still feel better knowing that if I were ever choking on food there was a good chance that someone could help me. Awareness training definitely makes sense. Saying it doesn't because it can't be applied to all users of the Internet doesn't.

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Dennis K
Tue, 2008-07-08 21:29

No Ira, it's not an either/or position. The answer is BOTH. Inform people of the threat, inform them of things they can do to reduce or eliminate the threat, then hold them accountable for the consequences. Whether it is Joe citizen or Sue employee, you significantly reduce the surface area of the problem by letting people know what can go wrong and how to stay out of trouble. And for those who still aren't sure whether they ought to do the right thing, you impose some undesirable consequence to help them make the right decision. There will still be some victims and they (the real ones) need to be given some consideration, but you will have less of a problem both ways if you start with awareness.

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