Security ROI: Fact or Fiction?

Bruce Schneier says ROI is a big deal in business, but it's a misnomer in security. Make sure your financial calculations are based on good data and sound methodologies.

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Anonymous
Thu, 2008-09-04 19:05

I agree fully with the article. However, there are issues on the "technology side" of security when calculating ALE. As stated, part of this ALE calculation, is the _probability_ of the event occuring.

Unless you have historical data to reinforce your probability calculations (such as crime stats in your example), determining probabilities are nearly impossible. Nor are there resources to provide probabilities based on your industry. (Different industries face different threats and different probabilities of threats.) Therefore, if "probability" is a significant variable of the ALE calculation and if probabilities-determined are shakey at best, then your ALE calculations will _also_ have integrity issues which will lend itself to scrutiny (and possible loss of credibility for yourself).

I believe information on determining or obtaining "Probabilities" is severely lacking for *SO's. Therefore, ALE can't be adequately-calculated for most of us as a result of this.

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Bob Thorsen
Thu, 2008-09-04 21:14

While I agree that estimating losses from security breaches of information systems is extremely difficult (if not nearly impossible) and that vendor ROI models are "cooked" to favor the vendor's solution, I disagree that "security can't produce ROI." I admit that my position may appear to be semantic quibbling; but isn't a prevented loss a return and isn't an expense which reduces loss an investment?

What really disappoints me abut this article is that it highlights a problem and offers no advice for dealing with the problem. Even worse, it seems to take the position that the problem has no solution. That strikes me as immensely unprofessional.

The ALE methodology is a tool in the toolkit of the science of management; it is a decision-making aid for situations of relative certainty. In situations of relative uncertainly (which is where Information Security usually finds itself today), different decision-making aids exist (googling “decision making under uncertainty” is a good starting point). Decision making in uncertain situations is part the art of management ("art of leadership" is probably the more accurate term) which falls more into the CEO’s realm. (The science of management is the realm of the COO, CFO, and even the CIO.) While this presents challenges for the CISO in most organizational structures, these challenges should not be insurmountable.

I have two pieces of advice for CISOs: 1) find and learn how to use tools suited for decision making under uncertainty, and 2) make sure that the management team has no doubt that the focus is on the benefit of the enterprise (not on building an INFOSEC empire).

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